Which minutes are paid
Travel, waiting, changing, training, on-call and the minutes either side of a shift.
When the Working Day Actually Starts
Where the paid shift begins when the work before it is required, the difference between arriving and starting, and how to find the minutes nobody is claiming.
Travel Time, and Which Journeys Are Work
Which journeys are work and which are not, why the first and last journey of the day is the hard case, and how to record travel without a tracker.
On-Call: Waiting, or Free to Leave
The question that decides whether on-call time is paid, why an allowance is not the same as pay for the time, and where the record lives.
Training, Meetings and Unbooked Hours
When training and meetings are working time, the four questions that decide it, and why modules completed at home are the hardest to find.
Changing, Loading and Preparing
When changing into required clothing and preparing equipment is working time, why the answer depends on necessity rather than habit, and how to measure it.
Breaks That Were Not Breaks
Why an interrupted break is usually not a break, how automatic deductions hide it, and three ways to find out whether breaks are taken.
The Minutes After the Shift Ends
Work that happens after clock-out: finishing a customer, closing down, answering messages and the expectation that nobody wrote down but everybody understands.